Had a good experience with Generations Heating and Air Conditioning and would like to share your story.
Hey Tim just wanted to let you know I was very impressed with your boys workmanship.
You should be proud.
Thanks so much for your professionalism. You went above and beyond expectations. A rare quality in the trades these days. A job well done! I highly recommend your services.
After our gas fireplace stopped working and another company told us that the repair would be $700+ and it still may not work and we should just replace it for $3-4000. We called Generations, and Tim came out promptly, was friendly and professional, and had our fireplace up and running within minutes. He didn’t even need to replace any parts, and gave it a nice cleaning while he was here. It’s like we have a new fireplace for the cost of a service call! We are so grateful to have found a company that is willing to repair things instead of just pushing us to buy new. We will definitely call Generations again!
Thanks much we were very pleased for your quick response to our request. Quickly got the work done and we did not even have to be home. Done on the date you said. Great job thanks
Our garage furnace stopped working recently. Tim & his crew came over right away & diagnosed the problem. By the next day, we had a new heater in place that works way better than the original. Thanks!
Generations Heating and Air Conditioning has done extensive work in my home over the past few years on two furnaces, an air exchange system and an air conditioner. Their level of customer service is unparalleled and dealing with this company is like traveling back in time to an era when everyone had pride in their work and was committed to finding tailor-made solutions for each customer. Under the direction of Tim Carpenter, the whole team is pleasant, personable and committed to excellence in all of the work they do. After being with one of the large HVAC companies for years, this is such a treat and has made my life considerably easier. I would not hesitate recommending Generations to anyone, even those with complex issues and who have the most demanding of personalities…they are, in one word, excellent and have never disappointed me!
Gordon K. McIvor
Generations Heating & Air Conditioning installed a new HVAC system in our home and we are extremely pleased with the product and service that we received. Our old house is now warm and comfortable in the winter and cool in the summer months. The team at Generations were extremely knowledgeable and professional. The completed job was beyond our expectations and was exactly as quoted. The price was very competitive for a quality product and the guys were friendly and respectful and left the work area perfectly clean. I would give Generations Heating & Cooling my highest recommendation
Thanks again for the service call to fix our furnace last week. I can’t tell you how impressed I was to see you in action…From the time you walked into our home until you left you were constantly looking at, evaluating,repairing and optimizing our heating and cooling system. Not only did you fix and optimize our furnace under warranty but you also went the extra mile to identify and repair a disconnected humidity control and a leaking return air connection to our HRV system. All this you did on a 2 hour service call! You are officially on my list of preferred service providers!
Kern and Gloria P
New Hamburg Ontario